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Learning Environment Design Framework
Instructional Design Toolkit

ISD Concept Map
ISD Concept Map

Organization Development

A group of researchers from London's Tavistock Institute of Human Relations, led by Eric Trist, studied a South Yorkshire coal mine in 1949. Their research leads in the development of the Sociotechnical Systems Theory which considers both the social and the technical aspects when designing jobs. It marks a 180-degree departure from Frederick Taylor's scientific management.

There are four basic components to sociotechnical theory:

This led to Organization Development — a process by which behavioral science knowledge and practices are used to help organizations achieve greater effectiveness, including improved quality of work life and increased productivity (Cummings, Huse, 1989)

For more information, see Organizational Behavior.


Cummings, Thomas & Huse, Edgar (1989). Organization Development and Change. St Paul, MN: West Publishing Company.

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